Frequently Asked Questions

Q: What is your Return policy?


The goods that are delivered to customer are packed in the manufacturer standard of sterile packaging sealed in standard box. For any reason, the customer can return the goods delivered provided the box is still unopened and goods are in the standard sterile packaging intact. A replacement will be made for goods return within 10 days from the date of order. However, shipping and handling charges are non refundable. Please contact our customer service for full procedures of goods return and replacement. is a marketing arm sells contact lenses and other related products online/in an e-business environment. Customers are required to obtain a valid prescription by their Optometrist or Optician before placing order on this web site and confirm that the order placed is in accordance to the said valid prescription as stipulated by their Optometrist or Optician.